Goal+Vs.+Activity

1. List the difference between a goal and an activity. (10 points)10

Goals consist of one or more activities. You may accomplish one or more activities to reach a goal. Goals serve to the mission and they are not short term and temporary while the activities are short term and temporary. Goals have broader effect in an organization while activities have less effect. Goals may be for entire department but activities may be achieved by a group of employees or by one employee. Goals are not measurable but the activities are measurable. Goals have a general or broader meaning but the activities are specific for assigning resources as staff, money, and time.

1. List the difference between a goal and an activity. (10 points) 2, where do you explain the difference between a goal and activity? Goals are large ideas and overarching, activities are the specifics (measurable) to make sure that the goals are achieved. IT directors are fluent in assembling technology resources to reach a mutually agreed upon objective. In general, the goal of the IT department is to reduce per unit costs of division products and increase the capacity and throughput of business processes. IT objectives may be measured in the same terms as the business unit supported. Activities are processes that support goal objectives. They are performed by workers and machines. A company goal might be to provide exceptional and consistent customer service. One example objective to support this goal might be to reorganize a customer service data base. The process of reorganizing the database would be the activity that supports the objective. The ** goals ** are the targets to which the IT department aspires to fulfill its mission and vision. These goals should be measurable via performance criteria. In class we discussed using action phrases with enumeration such as: “increase our client base by 15% by 2012”. ** How ** the department increases its client base is described and achieved by the ** tasks ** laid out in the department’s objectives. As an example, in order to “increase our client base by 15% by 2012” we will “extend our territory to recruit clients from the three adjoining counties”.